Terms of service

Terms of Service

Last Updated: September 2026

Welcome to Amrut Patra. These Terms of Service govern your access to and use of the Amrut Patra website and your purchase of our herbal and Ayurvedic products.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. About Our Products

Amrut Patra offers herbal and Ayurvedic products intended for general wellness and personal use.

Product descriptions, ingredients, images, benefits, and other information provided on the website are intended to help customers understand our products. Product appearance, packaging, or labeling may occasionally vary from the images shown on the website.

Our products are not intended to replace professional medical advice, diagnosis, or treatment. If you have a medical condition, are taking medication, are pregnant or breastfeeding, or have any concerns about using a product, consult an appropriate healthcare professional before use.

2. Use of Our Website

You agree to use the Amrut Patra website only for lawful purposes and in a manner that does not:

  • Violate any applicable law or regulation.
  • Infringe upon the rights of Amrut Patra or any third party.
  • Attempt to gain unauthorized access to the website or its systems.
  • Introduce malicious software, viruses, or harmful code.
  • Interfere with the normal operation or security of the website.
  • Provide false, misleading, or fraudulent information.

We reserve the right to restrict or terminate access to the website if we reasonably believe these terms have been violated.

3. Product Information and Availability

We make reasonable efforts to ensure that product information displayed on our website is accurate and up to date.

However, we do not guarantee that every product description, image, price, availability status, or other website information will always be completely accurate, current, or error-free.

Products are subject to availability, and we reserve the right to discontinue or modify products at any time.

4. Pricing

All product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to display accurate pricing. If an error in pricing is discovered after an order has been placed, we may contact you regarding the error and provide the available options, including cancellation of the affected order where appropriate.

Any applicable taxes, shipping charges, discounts, or other charges will be displayed during the applicable purchase process.

5. Orders and Acceptance

When you place an order through our website, you are making a request to purchase the selected products.

An order is subject to acceptance and availability. We reserve the right to accept, reject, cancel, or limit an order where reasonably necessary, including in cases involving:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent or unauthorized transactions
  • Incorrect customer or delivery information
  • Other circumstances that prevent us from fulfilling the order

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Return & Refund Policy.

6. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This includes your:

  • Full name
  • Mobile number
  • Email address
  • Billing information
  • Shipping address
  • PIN code
  • Other information required to process and deliver your order

Amrut Patra will not be responsible for delays, failed deliveries, or other issues resulting from inaccurate or incomplete information provided by the customer.

7. Payments

Payments may be processed through third-party payment gateways or payment service providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Amrut Patra does not guarantee uninterrupted availability of any particular payment method and may make changes to available payment options from time to time.

8. Shipping and Delivery

We aim to process and deliver orders within the estimated timelines communicated on the website.

However, delivery timelines may be affected by courier operations, weather conditions, public holidays, high order volumes, incorrect delivery information, or circumstances beyond our reasonable control.

For complete information regarding delivery, shipping charges, delays, and related matters, please refer to our Shipping Policy.

9. Returns, Refunds and Cancellations

Returns, replacements, refunds, and cancellations are governed by our Return & Refund Policy.

Customers are responsible for reviewing the applicable policy before placing an order.

For herbal and consumable products, opened or used products may generally not be eligible for return due to hygiene and product-safety considerations, except where otherwise required by applicable law or specifically approved by Amrut Patra.

10. Intellectual Property

All content available on the Amrut Patra website, including but not limited to:

  • Brand name and logo
  • Product images
  • Product descriptions
  • Text and written content
  • Graphics and designs
  • Website layout
  • Icons and other visual elements

is owned by or licensed to Amrut Patra and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our website content without prior written permission.

11. Customer Reviews and Submissions

If you submit reviews, feedback, photographs, comments, or other content to Amrut Patra, you agree that the information you provide is accurate and does not violate the rights of any third party.

You should not submit content that is unlawful, abusive, defamatory, misleading, offensive, or infringes another person's intellectual property or privacy rights.

We reserve the right to remove or decline to publish submitted content where reasonably appropriate.

12. Third-Party Services and Links

Our website may use or link to third-party services such as payment gateways, courier services, analytics tools, communication platforms, or other external services.

These third parties may have their own terms and privacy policies. Amrut Patra is not responsible for the independent practices, availability, or content of third-party services.

13. Disclaimer

To the extent permitted by applicable law, Amrut Patra does not guarantee that the website will always be available, uninterrupted, completely secure, or free from errors.

Information provided on the website is for general informational and product-related purposes and should not be interpreted as personalized medical advice.

Individual experiences and results from using herbal or Ayurvedic products may vary.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Amrut Patra shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products, except where such liability cannot legally be excluded.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

15. Changes to These Terms

Amrut Patra may update these Terms of Service from time to time to reflect changes in our website, products, business practices, or applicable legal requirements.

Updated terms will be posted on this page with a revised β€œLast Updated” date.

Your continued use of the website after an updated version is posted constitutes your acceptance of the revised terms, to the extent permitted by applicable law.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.

17. Contact Us

If you have any questions regarding these Terms of Service, you can contact us at:

Amrut Patra
Email: support.amrutpatra@gmail.com
Phone / WhatsApp: 8000335173