Privacy Policy

Last Updated: September 2026

At Amrut Patra, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using the Amrut Patra website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Your name
Mobile number
Email address
Billing and shipping address
Order and purchase details
Payment-related information required to process your transaction
Communication and customer-support details
Information you voluntarily provide through forms, messages, reviews, or other interactions

We may also automatically collect certain technical information, such as your IP address, browser type, device information, website activity, and pages you visit, where applicable.

2. How We Use Your Information

We may use the information collected from you to:

Process and deliver your orders
Confirm and communicate order details
Provide customer support
Respond to your questions and requests
Process payments and refunds through applicable payment service providers
Improve our website, products, services, and customer experience
Prevent fraudulent, unauthorized, or potentially harmful activities
Send important service-related communications
Send promotional or marketing communications where permitted and applicable
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment gateways or payment service providers.

Amrut Patra does not intend to store your complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information may be handled directly by the applicable payment service provider according to its own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better browsing experience.

Cookies may also be used by certain third-party services integrated with our website, such as analytics, advertising, payment, or other technology providers.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business and provide services to you, including:

Payment service providers
Courier and logistics partners
Website hosting and technology service providers
Analytics and marketing service providers, where applicable
Customer support or communication service providers
Government authorities or other parties where required by applicable law

Such information is shared only to the extent reasonably necessary for the relevant purpose.

6. Marketing Communications

Where permitted by applicable law, we may use your contact information to provide information about Amrut Patra products, offers, promotions, or updates.

You may choose to stop receiving promotional communications by following the available unsubscribe instructions or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still send essential communications relating to your orders, transactions, account, or services.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal, accounting, or regulatory requirements.

When information is no longer required, it may be securely deleted or anonymized where reasonably practicable.

9. Third-Party Links

Our website may contain links or integrations to third-party websites, services, or platforms.

Amrut Patra is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those third parties before providing them with your personal information.

10. Children's Privacy

Our website and services are not intended to knowingly collect personal information directly from children.

If we become aware that personal information has been provided by a child without appropriate authorization, we will take reasonable steps to address and remove such information where required.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain personal information held by us.

To make a privacy-related request or raise a concern regarding your personal information, please contact us using the details below.

We may need to verify your identity before processing certain requests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, you can contact us at:

Amrut Patra
Email: support.amrutpatra@gmail.com
Phone / WhatsApp: 8000335173