Shipping Policy

Last Updated: September 2026

At Amrut Patra, we are committed to delivering our herbal and Ayurvedic products safely and conveniently to our customers across India. Every order is carefully packed to help ensure that it reaches you in good condition.

1. Order Processing

Once your order is successfully placed and payment is confirmed, our team processes and prepares it for dispatch.

Orders are generally processed within 1–2 business days. Processing may take slightly longer during weekends, public holidays, festive seasons, or periods of high order volume.

2. Shipping & Delivery

We offer delivery across serviceable locations in India.

The estimated delivery time may vary depending on your delivery address, courier availability, weather conditions, public holidays, and other circumstances beyond our control. The applicable estimated delivery timeline will be communicated or displayed during the order process, wherever available.

Once your order has been dispatched, you may receive tracking details through your registered contact information.

3. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at the time of checkout before you complete your purchase.

Any applicable free-shipping offers will be subject to the terms and conditions of the respective offer.

4. Order Tracking

After your order is dispatched, tracking information may be shared with you through your registered mobile number or email address.

You can use the provided tracking details to check the current status of your shipment.

5. Delayed Deliveries

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to:

Adverse weather conditions
Courier or transportation issues
Public holidays
High order volumes
Incorrect or incomplete delivery information
Events or circumstances beyond our reasonable control

If your order is significantly delayed, please contact our customer support team and we will assist you with the available information regarding your shipment.

6. Incorrect Delivery Information

Customers are responsible for providing accurate and complete delivery details, including name, address, PIN code, and contact number.

Amrut Patra will not be responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate information provided at the time of placing the order.

If you realize that your delivery details are incorrect, contact us as soon as possible. We will try to assist you, provided the order has not already been dispatched.

7. Failed Delivery

If a delivery attempt is unsuccessful because the recipient is unavailable, the address is incorrect, or the courier is unable to contact the recipient, the courier partner may make another delivery attempt or return the package to us according to its applicable procedures.

Any further action will depend on the status of the shipment and the circumstances of the failed delivery.

8. Damaged or Tampered Package

We take appropriate care while packing our products. If you receive a package that appears damaged, leaking, opened, or tampered with, we recommend taking clear photographs/videos of the package before opening it and contacting us immediately.

For damaged or incorrect products, please refer to our Return & Refund Policy for the applicable procedure.

9. Contact Us

If you have any questions regarding your order, shipping, delivery, or tracking, please contact us:

Email: support.amrutpatra@gmail.com
Phone / WhatsApp: 8000335173

Our team will be happy to assist you with your shipping-related concerns.